Global Capability Centers (GCCs) are entering a new era with the GCC 5.0 model, evolving from labour-arbitrage and efficiency-focused units into AI-native, innovation-led hubs. Today, they shape enterprise strategy, product roadmaps, digital architecture, and global transformation. No longer just cost centers, GCCs act as value creators and innovation engines, powered by AI, cloud, cybersecurity, digital engineering, and data science. They now orchestrate enterprise-wide decision-making, resilience, and rapid product innovation. India is emerging as the strongest global GCC hub, driven by deep talent, supportive policies, and growing AI readiness.
Key Highlights:
- India is emerging as the world’s leading GCC hub, rapidly scaling toward 2,400+ centers and shifting from a cost destination to a strategic digital command center for global enterprises.
- Government policies, including national and state-level initiatives, are driving GCC growth by promoting AI-native, skill-rich, and geographically diversified centers across India.
- India projected to scale to 2,400–2,550 GCCs by 2030.
- India is shifting from a cost center to a strategic digital command center for global enterprises
About The Author
Jason Goya Tiffer
Jason brings more than 20 years of experience to HBGTM Insights, where he drives global sales and leads strategic initiatives. He specializes in business development, account management, and revenue growth across diverse industries. Jason identifies high-potential markets, drives client-focused strategies, and partners closely with marketing, research, and product teams to deliver integrated solutions. His expertise in market analytics and competitive intelligence ensures new growth opportunities and enhanced client engagement worldwide.
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